Terms of service

Terms of Service

Welcome to Kaduct! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

  • Kaduct operates as an online store offering 3D-printed, made-to-order products tailored to the ductwork industry and beyond.
  • By using this site, you agree to comply with and be bound by these terms.

2. Products

  • All of our products are 3D-printed and made to order.
  • Due to the custom nature of our products, minor variations may occur between the images on the website and the final delivered items. Please review product descriptions carefully before purchase.

3. Payment Terms

  • All payments must be made in full at the time of purchase.
  • We accept the following payment methods:
    • Credit/Debit Cards (Visa, Mastercard, American Express)
    • PayPal
    • Apple Pay
    • Google Pay
    • Shopify Payments
  • All transactions are processed securely, and your payment information is not stored by us.

4. Shipping and Delivery

  • As all products are made to order, production times may vary. Please allow additional time for printing and shipping.
  • Kaduct is not responsible for delays caused by couriers or external factors beyond our control.

5. Refund and Returns Policy

  • Made-to-Order Products: All sales are final. Products are non-refundable unless they arrive damaged or defective.
  • Customers must notify us of any issues within 14 days of receiving their order by emailing info@kaduct.co.uk with supporting documentation (e.g., photos).

6. Intellectual Property

  • All content on this website, including text, images, and product designs, is the property of Kaduct and may not be used without prior written permission.

7. Limitation of Liability

  • Kaduct is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability for any claim is limited to the purchase price of the product.

8. Governing Law

  • These terms are governed by and construed in accordance with the laws of the United Kingdom.

9. Changes to Terms

  • Kaduct reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

10. Contact Information

For questions about these Terms of Service, please contact us at:
📧 info@kaduct.co.uk